Privacy policy

This text is a draft and has not yet been checked by a lawyer.

Who processes your data

Your data is processed by [Seller name] (identification number [Identification number], address [Legal address]). Questions: [Email].

What data we process and why

• Device identifier — to create your app account and link your requests to it.
• Phone number — if you write to us on WhatsApp (we then see your number and WhatsApp profile name), or once phone sign-in is available in the app: to reach you and to confirm your account.
• Car data (VIN, make, model, year, engine) — to find the right part.
• Photo of the vehicle registration certificate — only to read your car's data. In the app we delete the photo as soon as you confirm the data. A photo sent on WhatsApp is deleted from the chat once we have read the car's data. We keep only the VIN, make, model and year.
• Requests and orders — which part you asked for, which offers you got and what you bought: to fulfil the order and keep the records the law requires.
• Delivery address and name — to pass to the courier.

We cannot see your card details — only the bank processes them, on its own page.

Who we share it with

• Google (Gemini) — to read the data from the registration certificate photo. Google processes the data on our behalf, possibly outside Georgia. The app asks for your consent before the first photo upload.
• The bank — for payments and refunds.
• WhatsApp (Meta) — if you send us your VIN or a registration certificate photo from the website chat, the conversation goes through WhatsApp under its own terms. The website itself sends nothing.
• Wolt — name, phone and address for delivery.
• Shops — only the car and part data. We never give shops your name, phone or address.

We do not sell your data and do not use it for advertising.

How long we keep it

• Registration certificate photo — in the app until you confirm the data; on WhatsApp until we have read the car's data.
• WhatsApp conversation — while we handle your request; you can ask us to delete it.
• Account, car data and requests — while you use the account, or until you ask us to delete them.
• Orders and payments — as long as tax and accounting law requires.

Your rights

You can ask to see, correct or delete your data, and withdraw your consent. Write to [Email] — we answer within the time set by law. If you believe your rights were violated, you can contact the Personal Data Protection Service of Georgia.

This website

This website uses no cookies, no analytics and no third-party scripts. Your browser only remembers that you closed the chat, until you close the browser tab.